Abstract: Meaningful learning requires a balance between agency and support. Achieving this balance is challenging, as the more control the system takes, the less control learners have over their own learning. An alternative approach is one in which support facilitates agency instead of reducing it. In this talk, Prof. Roll will describe how technology that focuses on effective learning processes rather than the correctness of outcomes can support the development of higher-order competencies together with better learning at the domain level. Common to these examples is the use of Learning Analytics techniques to capture patterns associated with competencies such as effective learning from errors, scientific reasoning, and creative thinking. Taken together, these results challenge common views of effective support and the role of technology in learning.